Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days.
Orders are processed Monday through Sunday.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Delivery Time
The estimated delivery time consists of:
- Processing Time: 1–3 Business Days
- Shipping Time: 4–12 Business Days
Total Estimated Delivery Time: 5–15 Business Days
Please note that delivery times may vary depending on destination, customs clearance procedures, weather conditions, carrier delays, and peak seasons.
Shipping Destinations
We currently ship to customers in:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
- Most European countries
Shipping Cost
Free Standard Shipping
Rinalvo offers Free Standard Shipping on all orders.
No additional shipping fees are charged unless a special expedited shipping service is selected.
Order Tracking
After your order has been shipped, you will receive a tracking number via email.
Tracking information may take up to 48 hours to become active.
Customs, Duties and Taxes
International shipments may be subject to customs duties, import taxes, and other local fees imposed by the destination country.
These charges are the responsibility of the customer.
Lost or Delayed Shipments
If your package has not arrived within the estimated delivery timeframe, please contact our support team.
We will work with the carrier to locate the shipment and assist in resolving the issue.
Contact Information
Rinalvo™
Email: info@rinalvo.com
Website: www.rinalvo.com